Service disruption: Production and Enterprise Servers
Resolved
May 7, 2026 at 2:54am UTC
Both our Production (Standard Release) and Enterprise (Controlled Release) servers are now fully restored and operating as normal. The disruption was caused by an outage at one of our third-party infrastructure providers. We are awaiting a full post-incident report from the provider and will update this incident with any further detail once received.
Affected services
Updated
May 7, 2026 at 2:41am UTC
The Enterprise (Controlled Release) server is back online. Both servers are now operational and we are monitoring to confirm full stability.
Affected services
Updated
May 7, 2026 at 2:10am UTC
The cause has been identified as an outage at one of our third-party infrastructure providers.
Affected services
Created
May 7, 2026 at 2:00am UTC
We are aware that our Production (Standard Release) and Enterprise (Controlled Release) servers are currently unavailable. We are investigating the cause and will provide an update shortly.
Affected services